REVIEWED SITES 
| Call Center Guide
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Online guide for call center products, services, news and telecommunications links.
 URL: http://www.callcenterguide.com/
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| Call Center Ops
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Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products.
URL: http://www.callcenterops.com/
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| Call Centre
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Call center software reviews, management interviews, tips on improving customer service and call centre products.
URL: http://www.callcentre.com/
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| Call Centre Managers Forum
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Business Information and Resources for Call Center Managers.
URL: http://www.callcentres.com.au/
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| Callcentres.net
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Call center research and supplier directory.
URL: http://www.callcentres.net/
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| CCNG
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A networking organization with membership comprised of call center management and industry professionals.(membership required)
URL: http://www.ccng.com/
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| CRM Xchange
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Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration.
URL: http://www.telemkt.com/
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| Customer Interaction Management
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Online exhibition for the contact center professionals. Featuring news, articles, whitepapers, case studies and vendors.
URL: http://www.crmandcontactcentre247.com
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| Indian Institute Of Contact Center Management
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Educational center with information about the Indian call center industry.
URL: http://www.iiccm.com
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| Mosaix(PDS) User Group
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Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing System.
URL: http://www.mosaixusergroup.com/
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| Oz Call Centres
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Reference source for the global call center industry. Headquartered in Australia and assisting with call center referrals worldwide.
URL: http://www.ozcallcentres.com/
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| Telecoms Virtual Library
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Resource links for the call center industry.
URL: http://www.analysys.com/vlib/default.asp
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