| Call Center magazine
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Call Center Magazine covers products and services that improve customer contact and care by strengthening online communications and quality assistance over the phone. URL: http://www.callcentermagazine.com/
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| Call Center Times
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Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions. URL: http://www.callcentertimes.com/
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| Call Centre News
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A fortnightly subscription newsletter designed specifically to cover the fast growing Australian call centre industry. URL: http://www.callcentrenews.com.au
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| Contactcenterworld.com
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Online news for the industry. URL: http://www.contactcenterworld.com
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| Outbound Focus
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Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing. URL: http://www.outboundfocus.com/
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