| ContactLife
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Provides businesses with a fresh new perspective on customer contact strategies
 URL: http://www.contactlife.com
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| CRMA
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A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.
URL: http://crmassociation.org
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| Customer Focus Consulting
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Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
URL: http://www.customerfocusconsult.com
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| Customers in Focus
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Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
URL: http://www.custinfoc.co.uk
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| Emerging Market Technologies, Inc.
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TeleMagic software, a completely customizable customer relationship management solution.
URL: http://www.emti.com/
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| eWare
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Web driven customer management software. Allows companies to share information inside and outside the organization through Intranets.
URL: http://www.eware.com
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| FrontZone Corporation
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Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.
URL: http://www.frontzone.com/
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| GEM
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Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.
URL: http://www.the-gem.com/
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| Inq.com
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Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.
URL: http://www.inq.com
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| Inspice
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Web based service that automates lost & found management and customer service to increase the management productivity and customer satisfaction while reducing the operational cost.
URL: http://www.inspice.com/biz.asp
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| Interact.com
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Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.
URL: http://www.interact.com
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| International Field Works
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A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.
URL: http://fieldworks.net/
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| Island Data
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Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
URL: http://www.islanddata.com/
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| KR Consulting
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Management consulting firm for help desks and customer support centers.
URL: http://www.krconsulting.com
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| Maconomy
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Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.
URL: http://www.maconomy.com
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| Mason Consulting
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Offers customer relations management and professional customer support services.
URL: http://masoncrm.com
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| PeopleLink eCommunity
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Create a virtual online community to improve customer relationship management(CRM) and achieve customer loyalty and retention for a B2B e-business.
URL: http://www.peoplelink.com/
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| Pivotal Corporation
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XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.
URL: http://www.pivotal.com
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| Platinum Rule
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Learn more about how charismatic you are and how charisma affects you personal and professional success.
URL: https://platinumrule.com/
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| SafeHarbor Technology Corp.
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Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.
URL: http://www.safeharbor.com/
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| Sitel Corporation
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Delivering telephony based customer relationship management solutions and project management.
URL: http://www.sitel.com/
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| SSI Partners
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Offers help in maximizing the revenue and cost savings via remote service offerings.
URL: http://www.ssipartners.com
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| Stream International, Inc.
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Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.
URL: http://www.stream.com/
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| TelePlaza
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Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business.
URL: http://www.teleplaza.com/Telemarketing/Inbound/inb...
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| The ITIL Open Guide
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A public wiki site dedicated to the ITIL approach to IT and customer support and management.
URL: http://www.itlibrary.org
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| The Service Support Forums
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Online forums and message board dedicated to service management and customer support.
URL: http://www.managementforums.com
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| UltraFeedback
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Research consulting firm that aligns organizations with their customers.
URL: http://www.ultrafeedback.com/
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| Unicom Telecommunications
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Specializing in order fufillment for each and every business type.
URL: http://www.unicomcorp.com/
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