| Advantage Interactive Corp.
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Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.
 URL: http://www.advantageinteractive.com/
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| Associated Software Corporation
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This site provides useful information, tools and links for customer purchase and upsell.
URL: http://www.associatedsoftware.com/sys-tmpl/callcen...
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| Cendant Incentives
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Provides an array of programs that enable companies to increase customer retention, increase revenue or usage, grow product or brand awareness and acquire new customers.
URL: http://www.ci.cendant.com/
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| CRM Assist
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Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory.
URL: http://crm.ittoolbox.com
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| Customer Inc
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Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
URL: http://www.customer-inc.com
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| Deep-Insight
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Web-based, customer and employee satisfaction and relationship management assessment services and software.
URL: http://info.deep-insight.com/
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| eLoyalty
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Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk, field service and logistics solutions, and customer relationship management.
URL: http://www.eloyaltyco.com/
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| Fulfillment Plus
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Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.
URL: http://www.fulfillmentplus.com/
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| Harte-Hanks, Inc.
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World wide customer relations management firm using technology for value-added information based solutions.(NYSE: HHS)
URL: http://www.harte-hanks.com/
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| Info Warehouse
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Provides customer service training materials and business information links. A full complement of business links and personal improvement information.
URL: http://www.infowhse.com/home.htm
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| InteractCM
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Provider of customer management services including consulting, outsourcing, and seminars.
URL: http://www.interactcm.com/
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| Joe Turner
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Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
URL: http://www.joeturner.com/
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| Kovair Inc.
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Consulting services covering CRM and strategic relationship management.
URL: http://www.kovair.com
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| Mamut
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Provider of CRM and Internet solutions to small businesses worldwide.
URL: http://www.mamut.com/
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| MindTree Consulting
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Business to consumer services.
URL: http://www.mindtree.com/
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| NowDocs
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How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.
URL: http://www.nowdocs.com/
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| One Source Repair Services
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Co-ordinates services to support and maintain work environments, with service details and contacts.
URL: http://members.aol.com/oshl2000/
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| PRC
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Outsourced customer management solutions.
URL: http://www.prcnet.com/
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| Princeton Consulting
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Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list.
URL: http://www.princecon.com/
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| SatisFusion
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Outsourced services and software solutions that manage direct relationships between manufacturers and their customers, including CRM, product registration, surveys, warehousing and rebate management.
URL: http://www.satisfusion.com
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| SociAlchemy
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Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks.
URL: http://www.socialchemy.com/
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| Softlab
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IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.
URL: http://www.softlab.com
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| SRD Group
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CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.
URL: http://www.srd-grp.com
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| Strengthbank
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Offers professional keynote and customer service seminars.
URL: http://www.strengthbank.com/index2.html
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| Tariva, Inc.
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Web based customer relationship management software available in both hosted and installed versions.
URL: http://www.tariva.com/
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| TeleTech
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Customer management, business-process and database-marketing solutions. Includes news and resource library.
URL: http://www.teletech.com/
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| The Better Client Service
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A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.
URL: http://www.betterclients.com
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| The Cross Country Group
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Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
URL: http://www.ccgroup.com
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| The Interchange Group UK
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Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.
URL: http://www2.interchange.co.uk
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| Tier1 Innovation
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Leading provider of eBusiness and customer relationship management(CRM) consulting and implementation services.
URL: http://www.tier1innovation.com
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| Zamba Corporation
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Designs, implements and integrates enterprise-level applications to facilitate sales automation, call center management, marketing automation, and automated field service and sales.(Nasdaq: ZMBA).
URL: http://www.zambasolutions.com/
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